Update - We will be reverting some changes that have been made over the last week. We apologise for the inconvenience. These changes will be made after midnight tonight.

These changes may also be impacting services from Tuggeranong Hill and Isaacs Ridge North in addition to Isaacs Ridge South and Sandra's View.
Feb 14, 21:14 AEDT
Identified - If this fault is affecting your service, please establish contact with support so that we can assist you.

The changes we have made have greatly reduced the issue and affected services, however, without customer input we cannot guesstimate who is impacted or not.
Feb 11, 14:31 AEDT
Monitoring - We have performed significant investigations into the cause of these slowdowns and have made changes as recommended by our vendors, We will monitor and review the impact and provide further updates as they come to hand.
Feb 6, 14:15 AEDT
Investigating - We are currently investigating the root cause of peak time congestion experienced by some customers connected to Isaac's Ridge South and Sandra's View transmitter locations.
Jan 22, 11:00 AEDT

About This Site

Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.

We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.

Backhaul, Interconnections and Systems Operational
Internet Transit   ? Operational
NSW Peering   ? Operational
ACT Peering   ? Operational
DNS Resolvers   ? Operational
NTP Servers   ? Operational
Buildings (ACT) Operational
90 days ago
99.99 % uptime
Today
470 Northbourne Ave, Dickson   ? Operational
90 days ago
99.99 % uptime
Today
220 Northbourne Ave, Braddon   ? Operational
90 days ago
99.99 % uptime
Today
13 Keltie St, Phillip   ? Operational
90 days ago
99.98 % uptime
Today
120 Eastern Valley Way, Belconnen   ? Operational
90 days ago
100.0 % uptime
Today
74 Chandler St, Belconnen   Operational
90 days ago
100.0 % uptime
Today
20 Telita St, Bruce   Operational
90 days ago
100.0 % uptime
Today
Towers (ACT) Degraded Performance
90 days ago
99.89 % uptime
Today
Isaacs Ridge (North)   ? Degraded Performance
90 days ago
99.98 % uptime
Today
Isaacs Ridge (South)   ? Under Maintenance
90 days ago
99.98 % uptime
Today
Tuggeranong Hill   ? Degraded Performance
90 days ago
99.7 % uptime
Today
Towers (NSW) Degraded Performance
90 days ago
99.98 % uptime
Today
Sandra's View   ? Degraded Performance
90 days ago
99.98 % uptime
Today
Customer Interaction Platforms Operational
Phone System(s)   Operational
Support Ticketing   Operational
Customer Portal   Operational
Website   Operational
Email Deliverability   ? Operational
Credit Card Processing   ? Operational
Status Page Accessibility   ? Operational
Status Page SMS Notifications   ? Operational
Status Page Email Notifications   ? Operational
Third Party Systems used by TSC. Operational
Cloudflare SYD - Sydney, NSW, Australia   Operational
Cloudflare AKL - Auckland, New Zealand   Operational
Cloudflare BNE - Brisbane, QLD, Australia   Operational
Cloudflare MEL - Melbourne, VIC, Australia   Operational
Cloudflare PER - Perth, WA, Australia   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2018

No incidents reported today.

Feb 21, 2018

No incidents reported.

Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018
Resolved - This incident has been resolved.
Feb 16, 04:55 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 16, 03:45 AEDT
Identified - The issue has been identified and a fix is being implemented.
Feb 16, 02:22 AEDT
Update - Technician has arrived on site.
Feb 16, 01:35 AEDT
Investigating - We are currently investigating this issue.
Feb 16, 00:26 AEDT
Feb 15, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018
Resolved - Resolved
Feb 12, 13:08 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 12, 12:44 AEDT
Identified - The issue has been identified and a fix is being implemented.
Feb 12, 11:52 AEDT
Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018

No incidents reported.