Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 14:09 AEST
Jul 15, 14:09 AEST
Investigating - We are currently investigating this issue.
Jul 15, 10:33 AEST
Jul 15, 10:33 AEST
About This Site
Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.
We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.
Backhaul, Interconnections and Systems
Operational
Internet Capacity
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Operational
DNS Resolvers
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Operational
NTP Servers
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Operational
Customer Authentication
Operational
Buildings (ACT)
Operational
470 Northbourne Ave, Dickson
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Operational
13 Keltie St, Phillip
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Operational
120 Eastern Valley Way, Belconnen
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Operational
Towers (ACT)
Operational
Isaacs Ridge (South)
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Operational
Tuggeranong Hill
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Operational
Towers (NSW)
Operational
Sandra's View
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Operational
Klaus’s View
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Operational
Customer Interaction Platforms
Operational
Phone System(s)
Operational
Support Ticketing
Operational
Customer Portal
Operational
Website
Operational
Credit Card Processing
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Operational
Status Page Accessibility
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Operational
Status Page SMS Notifications
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Operational
Status Page Email Notifications
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Operational
Third Party Systems used by TSC.
Operational
Cloudflare SYD - Sydney, NSW, Australia
Operational
Cloudflare AKL - Auckland, New Zealand
Operational
Cloudflare BNE - Brisbane, QLD, Australia
Operational
Cloudflare MEL - Melbourne, VIC, Australia
Operational
Cloudflare PER - Perth, WA, Australia
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DNS & NTP Server Retirement
Jul 14, 23:59 - Jul 15, 00:00 AEST
Please be advised that on July 14th at 23:59 AEST (GMT+10) we will be retiring our DNS and NTP services on IP addresses 103.214.220.220 and 2404:cc80:220::220
You can swap IP addresses to 144.48.166.169 and 2404:cc80:166::169 if you are using the explicit IP address values
You will not be impacted by this change if you are using pool.au.ntp.org (NTP) or Automatic DNS Server's in your router, If you don't know what any of this means you're likely not going to be impacted, If you do notice any issues with your services after this date please don't hesitate to contact customer support.
If you are using the explicit IP Addresses for these services, please note that these services will cease to function on July 14th at 23:59 AEST (GMT+10)
Posted on Jul 8, 20:54 AEST
You can swap IP addresses to 144.48.166.169 and 2404:cc80:166::169 if you are using the explicit IP address values
You will not be impacted by this change if you are using pool.au.ntp.org (NTP) or Automatic DNS Server's in your router, If you don't know what any of this means you're likely not going to be impacted, If you do notice any issues with your services after this date please don't hesitate to contact customer support.
If you are using the explicit IP Addresses for these services, please note that these services will cease to function on July 14th at 23:59 AEST (GMT+10)
Posted on Jul 8, 20:54 AEST