Monitoring - A fix has been implemented and we are monitoring the results.
Jul 15, 14:09 AEST
Investigating - We are currently investigating this issue.
Jul 15, 10:33 AEST

About This Site

Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.

We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.

Backhaul, Interconnections and Systems Operational
Internet Capacity ? Operational
DNS Resolvers ? Operational
NTP Servers ? Operational
Customer Authentication Operational
Buildings (ACT) Operational
90 days ago
99.98 % uptime
Today
470 Northbourne Ave, Dickson ? Operational
90 days ago
100.0 % uptime
Today
13 Keltie St, Phillip ? Operational
90 days ago
99.95 % uptime
Today
120 Eastern Valley Way, Belconnen ? Operational
90 days ago
100.0 % uptime
Today
Towers (ACT) Operational
90 days ago
100.0 % uptime
Today
Isaacs Ridge (South) ? Operational
90 days ago
100.0 % uptime
Today
Tuggeranong Hill ? Operational
90 days ago
100.0 % uptime
Today
Towers (NSW) Operational
90 days ago
100.0 % uptime
Today
Sandra's View ? Operational
90 days ago
100.0 % uptime
Today
Klaus’s View ? Operational
90 days ago
100.0 % uptime
Today
Customer Interaction Platforms Operational
Phone System(s) Operational
Support Ticketing Operational
Customer Portal Operational
Website Operational
Credit Card Processing ? Operational
Status Page Accessibility ? Operational
Status Page SMS Notifications ? Operational
Status Page Email Notifications ? Operational
Third Party Systems used by TSC. Operational
Cloudflare SYD - Sydney, NSW, Australia Operational
Cloudflare AKL - Auckland, New Zealand Operational
Cloudflare BNE - Brisbane, QLD, Australia Operational
Cloudflare MEL - Melbourne, VIC, Australia Operational
Cloudflare PER - Perth, WA, Australia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DNS & NTP Server Retirement Jul 14, 23:59 - Jul 15, 00:00 AEST
Please be advised that on July 14th at 23:59 AEST (GMT+10) we will be retiring our DNS and NTP services on IP addresses 103.214.220.220 and 2404:cc80:220::220

You can swap IP addresses to 144.48.166.169 and 2404:cc80:166::169 if you are using the explicit IP address values

You will not be impacted by this change if you are using pool.au.ntp.org (NTP) or Automatic DNS Server's in your router, If you don't know what any of this means you're likely not going to be impacted, If you do notice any issues with your services after this date please don't hesitate to contact customer support.

If you are using the explicit IP Addresses for these services, please note that these services will cease to function on July 14th at 23:59 AEST (GMT+10)
Posted on Jul 8, 20:54 AEST
Past Incidents
Jul 24, 2021

No incidents reported today.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

Unresolved incident: Unscheduled Outage - Lovett Tower.

Jul 14, 2021

No incidents reported.

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.