Update - We are continuing to work on a fix for this issue.
Sep 9, 13:38 AEST
Sep 9, 13:38 AEST
Update - This issue and corrective works are ongoing, We are working on new back haul, workarounds and traffic management to try and ease the pain for everyone involved.
Sep 2, 13:23 AEST
Sep 2, 13:23 AEST
Update - This issue is ongoing, We are working on workarounds and traffic management to try and make this as painless for everyone involved.
Aug 23, 09:41 AEST
Aug 23, 09:41 AEST
Update - This issue is ongoing, We are working on workarounds and traffic management to try and make this as painless for everyone involved.
Aug 20, 17:38 AEST
Aug 20, 17:38 AEST
Identified - We are currently experiencing some backhaul congestion due to a higher than anticipated bandwidth requirements,
We have implemented some temporary bandwidth management and we are working on upgrades to accomodate this surge in bandwidth.
At this time we are using 130% more bandwidth than the lockdown in 2020.
Aug 16, 16:46 AEST
We have implemented some temporary bandwidth management and we are working on upgrades to accomodate this surge in bandwidth.
At this time we are using 130% more bandwidth than the lockdown in 2020.
Aug 16, 16:46 AEST
Monitoring - We are monitoring a suspected cause.
Sep 7, 12:01 AEST
Sep 7, 12:01 AEST
Update - We are continuing to investigate intermittant backhaul dropouts for Tuggeranong Hill.
Sep 7, 11:49 AEST
Sep 7, 11:49 AEST
Investigating - We are currently investigating this issue.
Sep 7, 11:42 AEST
Sep 7, 11:42 AEST
About This Site
Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.
We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.
Backhaul, Interconnections and Systems
Degraded Performance
Internet Capacity
?
Degraded Performance
DNS Resolvers
?
Operational
NTP Servers
?
Operational
Customer Authentication
Operational
Buildings (ACT)
Operational
470 Northbourne Ave, Dickson
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Operational
13 Keltie St, Phillip
?
Operational
120 Eastern Valley Way, Belconnen
?
Operational
Towers (ACT)
Operational
Isaacs Ridge (South)
?
Operational
Tuggeranong Hill
?
Operational
Towers (NSW)
Operational
Sandra's View
?
Operational
Klaus’s View
?
Operational
Customer Interaction Platforms
Operational
Phone System(s)
Operational
Support Ticketing
Operational
Customer Portal
Operational
Website
Operational
Credit Card Processing
?
Operational
Status Page Accessibility
?
Operational
Status Page SMS Notifications
?
Operational
Status Page Email Notifications
?
Operational
Third Party Systems used by TSC.
Operational
Cloudflare SYD - Sydney, NSW, Australia
Operational
Cloudflare AKL - Auckland, New Zealand
Operational
Cloudflare BNE - Brisbane, QLD, Australia
Operational
Cloudflare MEL - Melbourne, VIC, Australia
Operational
Cloudflare PER - Perth, WA, Australia
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.