Some systems are experiencing issues

Stickied Incidents

23rd February 2025

NSW, Sandra's View Sandras View & Isaac's Ridge Loss of Data Flow

Flow we are investigating a loss of data flow to Sandras View and Isaac's Ridge

  • we are continuing to work on this issue.

  • we are seeing intermittent link loss to Sandra's View due to an ongoing cable fault we aim to have this resolved by the end of the weekend and apologise for the inconvenience

  • We have identified a data link that is intermittently lowering it's operational speeds, we are keeping an eye on this, however, intermittent performance issues may be observed.

  • We've observed traffic flows returning to normal, if you continue to have issues, please power cycle (turn the power off, count 15 mississippi's, power on) both the indoor rooftop power supply and your router power supply. We are still investigating the root cause of this outage.

  • we have identified a potential hardware fault at Isaacs Ridge.

  • Past Incidents

    27th March 2025

    No incidents reported

    26th March 2025

    No incidents reported

    25th March 2025

    No incidents reported

    24th March 2025

    No incidents reported

    23rd March 2025

    No incidents reported

    22nd March 2025

    No incidents reported

    21st March 2025

    No incidents reported