All Systems Operational

About This Site

Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.

We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.

Backhaul, Interconnections and Systems Operational
Internet Capacity ? Operational
DNS Resolvers ? Operational
NTP Servers ? Operational
Buildings (ACT) Operational
90 days ago
99.89 % uptime
Today
470 Northbourne Ave, Dickson ? Operational
90 days ago
100.0 % uptime
Today
220 Northbourne Ave, Braddon ? Operational
90 days ago
100.0 % uptime
Today
13 Keltie St, Phillip ? Operational
90 days ago
100.0 % uptime
Today
120 Eastern Valley Way, Belconnen ? Operational
90 days ago
99.63 % uptime
Today
74 Chandler St, Belconnen Operational
90 days ago
99.87 % uptime
Today
20 Telita St, Bruce Operational
90 days ago
99.87 % uptime
Today
Towers (ACT) Operational
90 days ago
99.86 % uptime
Today
Isaacs Ridge (North) ? Operational
90 days ago
99.62 % uptime
Today
Isaacs Ridge (South) ? Operational
90 days ago
100.0 % uptime
Today
Tuggeranong Hill ? Operational
90 days ago
99.83 % uptime
Today
Strathnairn Operational
90 days ago
100.0 % uptime
Today
Towers (NSW) Operational
90 days ago
99.44 % uptime
Today
Sandra's View ? Operational
90 days ago
99.25 % uptime
Today
Klaus’s View ? Operational
90 days ago
99.63 % uptime
Today
Customer Interaction Platforms Operational
Phone System(s) Operational
Support Ticketing Operational
Customer Portal Operational
Website Operational
Credit Card Processing ? Operational
Status Page Accessibility ? Operational
Status Page SMS Notifications ? Operational
Status Page Email Notifications ? Operational
Third Party Systems used by TSC. Operational
Cloudflare SYD - Sydney, NSW, Australia Operational
Cloudflare AKL - Auckland, New Zealand Operational
Cloudflare BNE - Brisbane, QLD, Australia Operational
Cloudflare MEL - Melbourne, VIC, Australia Operational
Cloudflare PER - Perth, WA, Australia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 22, 2019

No incidents reported today.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019
Resolved - This incident has been resolved.
Mar 18, 19:27 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 2, 23:30 AEDT
Update - We are continuing to work on a fix for this issue.
Feb 2, 19:10 AEDT
Update - Engineers are remediating the degraded performance at Sandra's View, due to the complex nature of these changes we anticipate that full restoration of services will be possible by 12/02/2019.
Jan 30, 10:15 AEDT
Identified - Equipment that has been purchased to fix the speed issues at Sandra's View is currently being used to augment the temporary capacity as required by the primary backhaul outage.

We will provide further updates as we progress with primary backhaul replacement.
Dec 12, 16:14 AEDT
Update - -- Changed Status to Identified --
Dec 12, 16:13 AEDT
Update - We are continuing to investigate this issue with our vendor and we will provide further updates as soon as possible.
Oct 25, 18:38 AEDT
Investigating - We are currently investigating this issue.
Oct 24, 21:39 AEDT
Resolved - This incident has been resolved.
Mar 18, 19:25 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 12:55 AEDT
Identified - The issue has been identified however field technicians will need to attend to further investigate and confirm.

We are making arrangements for this at the moment.
Mar 18, 07:52 AEDT
Investigating - We are currently investigating this issue.
Mar 18, 07:50 AEDT
Resolved - This incident has been resolved.
Mar 18, 19:25 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 10:58 AEDT
Identified - The issue has been identified however field technicians will need to attend to further investigate and confirm.

We are making arrangements for this at the moment.
Mar 18, 07:51 AEDT
Investigating - We are currently investigating this issue.
Mar 18, 07:27 AEDT
Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019
Resolved - This incident has been resolved.
Mar 15, 12:40 AEDT
Update - We are continuing to monitor for any further issues.
Mar 15, 11:18 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 10:58 AEDT
Identified - Technicians are en-route.
Mar 15, 09:33 AEDT
Investigating - We are currently investigating this issue.
Mar 15, 08:21 AEDT
Mar 14, 2019

No incidents reported.

Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.