Investigating - We are investigating an issues that is transient and complex to pin-point, we apologise for any inconvenience caused. We will provide updates as they come to hand.
May 15, 19:48 AEST
May 15, 19:48 AEST
Update - Unfortunately a transmitting device has had water ingress and we are awaiting a replacement unit that will arrive tomorrow (23rd April 2019) we will provide further advice as it comes to hand.
Apr 23, 14:45 AEST
Apr 23, 14:45 AEST
Identified - There appears to be water ingress into an antenna or feeder cable. We will send technicians tomorrow to investigate further and replace or repair any cables as required, We apologise for any inconvenience.
Apr 22, 19:55 AEST
Apr 22, 19:55 AEST
Investigating - Customers may be experiencing slow or degraded speeds due to suspected storm damage.
Apr 22, 19:08 AEST
Apr 22, 19:08 AEST
About This Site
Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.
We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.
Backhaul, Interconnections and Systems
Operational
Internet Capacity
?
Operational
DNS Resolvers
?
Operational
NTP Servers
?
Operational
Buildings (ACT)
Operational
470 Northbourne Ave, Dickson
?
Operational
220 Northbourne Ave, Braddon
?
Operational
13 Keltie St, Phillip
?
Operational
120 Eastern Valley Way, Belconnen
?
Operational
74 Chandler St, Belconnen
Operational
20 Telita St, Bruce
Operational
Towers (ACT)
Degraded Performance
Isaacs Ridge (North)
?
Degraded Performance
Isaacs Ridge (South)
?
Degraded Performance
Tuggeranong Hill
?
Degraded Performance
Strathnairn
Operational
Towers (NSW)
Degraded Performance
Sandra's View
?
Degraded Performance
Klaus’s View
?
Degraded Performance
Customer Interaction Platforms
Operational
Phone System(s)
Operational
Support Ticketing
Operational
Customer Portal
Operational
Website
Operational
Credit Card Processing
?
Operational
Status Page Accessibility
?
Operational
Status Page SMS Notifications
?
Operational
Status Page Email Notifications
?
Operational
Third Party Systems used by TSC.
Operational
Cloudflare SYD - Sydney, NSW, Australia
Operational
Cloudflare AKL - Auckland, New Zealand
Operational
Cloudflare BNE - Brisbane, QLD, Australia
Operational
Cloudflare MEL - Melbourne, VIC, Australia
Operational
Cloudflare PER - Perth, WA, Australia
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage