Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 20:10 AEST
May 12, 20:10 AEST
Investigating - We are currently investigating this issue.
May 12, 19:00 AEST
May 12, 19:00 AEST
Update - We are continuing to monitor for any further issues.
Apr 5, 07:53 AEST
Apr 5, 07:53 AEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 5, 04:00 AEST
Apr 5, 04:00 AEST
Identified - The issue has been identified as a "No Notice - Scheduled Outage", this means that we did not receive notice of the outage from the vendor.
We apologise for the inconvenience caused.
The following advice has been provided by the fibre vendor.
Start Date & Time: 04/04/2022 23:00:00
Finish Date & Time: 05/04/2022 07:00:00
Time Zone: Australia/NSW
Change Description: Splice and Cable Upgrade in Street
Apr 5, 00:46 AEST
We apologise for the inconvenience caused.
The following advice has been provided by the fibre vendor.
Start Date & Time: 04/04/2022 23:00:00
Finish Date & Time: 05/04/2022 07:00:00
Time Zone: Australia/NSW
Change Description: Splice and Cable Upgrade in Street
Apr 5, 00:46 AEST
Investigating - We are currently investigating this issue.
Apr 4, 23:43 AEST
Apr 4, 23:43 AEST
Monitoring - Engineers have been working hard to implement a temporary fix, they have implemented a workaround and we will be monitoring it closely.
Mar 6, 02:30 AEDT
Mar 6, 02:30 AEDT
Update - Due to the storms our technicians are unable to work safely at the tower and have retreated for the moment.
This also means that there will likely be an outage on services supplied from this tower and downstream, due to significant battery degradation.
We are working on restoring services as quickly as possible, but safety during storms remains our No.1 priority.
Mar 5, 17:12 AEDT
This also means that there will likely be an outage on services supplied from this tower and downstream, due to significant battery degradation.
We are working on restoring services as quickly as possible, but safety during storms remains our No.1 priority.
Mar 5, 17:12 AEDT
Update - We are continuing to work on a fix for this issue.
Mar 5, 08:24 AEDT
Mar 5, 08:24 AEDT
Identified - We beleive the issue is a catastrophic failure within a battery module, we are working on temporarily replacing the battery modules as quickly as possible.
Mar 4, 23:42 AEDT
Mar 4, 23:42 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 08:59 AEDT
Mar 4, 08:59 AEDT
Investigating - We are currently investigating this issue.
Mar 4, 07:55 AEDT
Mar 4, 07:55 AEDT
About This Site
Welcome to The Signal Co's Network Status Page. This page provides updates of our network status. You can subscribe to Email and/or SMS updates to the network status and to individual components of our network.
We want you to know the cause of any issues should they occur. We see transparency as key to our success with our customers.
Backhaul, Interconnections and Systems
Under Maintenance
Internet Capacity
?
Operational
DNS Resolvers
?
Under Maintenance
NTP Servers
?
Under Maintenance
Customer Authentication
Operational
Buildings (ACT)
Operational
470 Northbourne Ave, Dickson
?
Operational
13 Keltie St, Phillip
?
Operational
120 Eastern Valley Way, Belconnen
?
Operational
Towers (ACT)
Operational
Isaacs Ridge (South)
?
Operational
Tuggeranong Hill
?
Operational
Towers (NSW)
Operational
Sandra's View
?
Operational
Klaus’s View
?
Operational
Customer Interaction Platforms
Operational
Phone System(s)
Operational
Support Ticketing
Operational
Customer Portal
Operational
Website
Operational
Credit Card Processing
?
Operational
Status Page Accessibility
?
Operational
Status Page SMS Notifications
?
Operational
Status Page Email Notifications
?
Operational
Third Party Systems used by TSC.
Operational
Cloudflare SYD - Sydney, NSW, Australia
Operational
Cloudflare AKL - Auckland, New Zealand
Operational
Cloudflare BNE - Brisbane, QLD, Australia
Operational
Cloudflare MEL - Melbourne, VIC, Australia
Operational
Cloudflare PER - Perth, WA, Australia
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.